What happened!.. IRCTC website down.. for the 3rd time in a month – Passengers suffer
The (IRCTC) website and mobile app are down. Does anyone in the world maintain the site during working hours? The Indian Railways’ IRCTC website, which books train tickets, has gone down for the 3rd time in a month. Due to heavy web traffic on the occasion of New Year, the Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile app went down. Passengers who were booking tickets faced difficulties. Many users were unable to log in to the website, and those who were able to log in were unable to book their tickets. The outage occurred at 10 am when users were trying to book Tatkal tickets. Following this, many users expressed their dissatisfaction on social media.
@RailMinIndia IRCTC website is down since 10 am today, I am unable to book Tatkal tickets. When I called customer service, they said the site is under maintenance, does anyone in the world maintain the site during working hours? You should change your customer care team, a user posted on X (formerly Twitter). Another user shared screenshots on X that IRCTC went down just before the Tatkal booking-classic time. In this case, IRCTC has started working again after the Tatkal time has passed. Those who are unable to book Tatkal tickets are complaining on social media.
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